Privacy Policy

Welcome

Thank you for visiting our website. We understand that exploring therapy options is a personal process, and we want you to feel safe while learning about our services. This privacy policy explains how we collect, use, and protect information when you visit our website. We respect your privacy and are committed to being transparent about our practices.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide through our website, including:

  • Name and contact information (email address, phone number)

  • Information submitted through contact forms or appointment request forms

  • Messages sent through our secure messaging system

  • Information provided if you subscribe to our newsletter or blog updates

Information Automatically Collected

When you visit our website, we automatically collect certain technical information:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit on our site and time spent on each page

  • Referring website (the site you came from)

  • Date and time of your visit

  • General geographic location (city/region level only)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Necessary for the website to function properly

  • Analytics Cookies: To understand how visitors use our site and improve user experience

  • Preference Cookies: To remember your settings and preferences

You can control or disable cookies through your browser settings, though this may affect certain website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and appointment requests

  • To provide information about our services

  • To improve our website functionality and user experience

  • To send newsletters or updates (only if you have opted in)

  • To ensure website security and prevent fraud

  • To comply with legal obligations

  • To analyze website traffic and usage patterns

3. How We Protect Your Information

We take reasonable security measures to protect your information. However, please note that no method of internet transmission is 100% secure. We cannot guarantee absolute security of information transmitted through our website.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

  • Website hosting and maintenance

  • Email delivery services

  • Analytics services (such as Google Analytics)

  • Appointment scheduling platforms

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose information when required by law, such as:

  • In response to valid legal processes (subpoenas, court orders)

  • To protect our rights, property, or safety

  • To prevent fraud or security threats

  • To comply with regulatory requirements

With Your Consent

We may share information with your explicit consent for purposes not described in this policy.

5. Third-Party Services and Links

Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Social Media

Our website may include links to our social media profiles or allow you to share content on social media platforms. These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party platforms.

External Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites.

6. Your Rights and Choices

Access and Correction

You may request to access or correct any personal information we have collected from you through our website.

Opt-Out Options

  • Email Communications: You can unsubscribe from our newsletter or marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly

  • Cookies: You can disable cookies through your browser settings

  • Analytics: You can opt out of Google Analytics tracking

Do Not Track

Some browsers have "Do Not Track" features. Our website does not currently respond to Do Not Track signals.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Data Retention

We retain information collected through our website for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions and inquiries are typically retained for a reasonable period to respond to your request and maintain records of our communications.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose

  • Right to request deletion of your personal information

  • Right to opt out of the sale of personal information (note: we do not sell personal information)

  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

10. International Visitors

Our website is operated in the United States. If you are visiting from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Information and Becoming a Client

Website Privacy Questions

If you have questions about this website privacy policy or how we handle information collected through our website, please contact us at:

Adaptive Wellness
lynn@adaptandbewell.com
www.adaptandbewell.com

Becoming a Client

Please note that this privacy policy applies only to information collected through our website from visitors and prospective clients. If you become a client, different privacy practices will apply to your protected health information in accordance with HIPAA and applicable state laws. We will provide you with a separate Notice of Privacy Practices that explains how we handle your clinical information.

Emergency Situations

This website is not intended for emergency use. If you are experiencing a mental health emergency, please call 911, go to your nearest emergency room, or call the 988 Suicide and Crisis Lifeline.

Last Updated: 13 October 2025

By using this website, you acknowledge that you have read and understood this Privacy Policy.